General
- How will a theme be delivered to me after purchase ?
- How can I install Chimerathemes?
- Can I purchase the theme used on ChimeraThemes Site?
- How to import / export Impact templates while using ImpactPress theme?
Pre-Sales
- I have bought a Chimera Standard Theme , but now need support for multiple domains, - how can I upgrade to Developer license?
- I have bought a Chimera Theme, will you be able to help me install it and set it up ?
- I have bought a Chimera Theme and it needs some customization - would you be able to help ?
- What is the difference between a Developer and a Standard License ?
Affiliate Program
- Do I need to buy a theme to become an affiliate?
- I need to put up a banner on my site for a specific size - but you don't have a banner in that size available on your site. What can I do?
- My website promotes WordPress themes of a particular category only. Do you have any banners for specific themes / categories ?
General
Q. How will a theme be delivered to me after purchase ?
A. Instant Download ! Just complete the payment and download your purchased theme right away, from your new members account.
Q. How can I install Chimerathemes?
A. Please refer to the support tutorial : Installing Chimerathemes
Q. Can I purchase the theme used on ChimeraThemes Site?
A. The theme used on chimerathemes.com is a customized version of our wpchimera theme. If you are keen on tweaking wpchimera on similar lines, please drop us a mail and we will be happy to discuss this further- sales[at]chimerathemes[dot]com
Q. How to import / export Impact templates while using ImpactPress theme?
A.If you want to export the templates - Click on Impact Press-> Nuts & Bolts menu in left hand side. Under 'Export A Template' option, choose one of the template you want to export and click on 'Export Template' button. Save the zip file on your local machine & you are done! If you want to import the templates - Click on Impact Press-> Nuts & Bolts menu in left hand side. Now extract the required zip file(for template you want to import). You will get [template-name].dat file. Now under 'Import A Template' option, select [template-name].dat file & template is imported.
Pre-Sales
Q. I have bought a Chimera Standard Theme , but now need support for multiple domains, - how can I upgrade to Developer license?
A. You don't need to pay the full price for Developer license again. Just send a mail to sales[at]chimerathemes[dot]com so we can send you a coupon for the Developer license, that adjusts the price accordingly. Please mention the username for your Chimera Theme Account- for ease of tracking requests.
Q. I have bought a Chimera Theme, will you be able to help me install it and set it up ?
A. Absolutely yes - Check out Installation Plans for details about the various options. These packages include the cost of a Chimera theme as well - but if you have already bought one and would like to re-use it, just send a mail to sales[at]chimerathemes[dot]com so we can send you a coupon for the package, that adjusts the price accordingly. Please mention the username for your Chimera Theme Account- for ease of tracking requests.
Q. I have bought a Chimera Theme and it needs some customization - would you be able to help ?
A. Sure - we would love to help out in anyway possible to make sure your Chimera-powered website is a success ! Please send a mail to sales[at]chimerathemes[dot]com and we will either send you a quote ourselves or re-direct you to one of our trusted WordPress development partners. Please mention the username for your Chimera Theme Account- for ease of tracking requests.
Q. What is the difference between a Developer and a Standard License ?
A. With both Developer and Standard Licenses you are free to make any modifications to the theme as required to fit needs for any personal / commercial projects and install it on multiple domains too. These are the differences between the Developer and Standard licenses: Developer License includes support for multiple installs of our theme on multiple domains Developer License includes the layered PSD's for easy customization of graphical elements. PSD Files help you to quickly and easily tweak our themes for your personal or commercial projects. All licenses include a special option in the theme options panel where you can put your affiliate URL and start earning 30% from each paying customer you send to us.
Affiliate Program
Q. Do I need to buy a theme to become an affiliate?
A. No - it is not mandatory to buy a theme - you can directly sign up as an affiliate and start promoting Chimera Themes - and watch your commissions revenue grow. (Click here to sign up)
Q. I need to put up a banner on my site for a specific size - but you don't have a banner in that size available on your site. What can I do?
A. We would be happy to create a banner of the size that you are looking for - please send a mail to sales[at]chimerathemes[dot]com with the details.
Q. My website promotes WordPress themes of a particular category only. Do you have any banners for specific themes / categories?
A. If you have any thoughts on the banners that would be ideal for your website, please do send a mail to sales[at]chimerathemes[dot]com with the details.
